Shipping policy
REFUND POLICY
Last Updated: March 11, 2026
RETURNS
We want you to be happy with your purchase from Super Good Vibes.
We accept returns within 14 days of delivery.
To be eligible for a return:
-
Item must be unworn and unused
-
Item must be in original condition
-
Tags must still be attached
-
Item must be in the original packaging
Proof of purchase is required.
To start a return, contact us at:
If your return is accepted, we will provide instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
NON-RETURNABLE ITEMS
The following items cannot be returned:
-
Items marked final sale
-
Gift cards
-
Items that have been worn, washed, or altered
-
Items damaged after delivery
EXCHANGES
If you need a different size or item, the fastest way is to return the original item and place a new order once the return is approved.
DAMAGES OR ISSUES
Please inspect your order upon receiving it.
Contact us immediately if the item is:
-
defective
-
damaged
-
incorrect
Email: help@supergoodvibesonly.com
We will evaluate the issue and make it right.
REFUNDS
Once we receive and inspect your return, we will notify you if the refund is approved.
If approved, the refund will be issued to your original payment method.
Please allow 5–10 business days for your bank or credit card provider to process the refund.
Shipping costs are non-refundable.
REFUSED OR RETURNED PACKAGES
If a package is refused or returned due to an incorrect address provided by the customer, additional shipping charges may apply.
SHIPPING POLICY
Last Updated: March 11, 2026
ORDER PROCESSING
Orders are typically processed within 1–3 business days.
During busy periods such as holidays, promotions, or product launches, processing times may be slightly longer.
Orders are not processed on weekends or holidays.
SHIPPING TIMES
Estimated shipping times after processing:
United States
3–7 business days
Delivery times are estimates and are not guaranteed.
SHIPPING DELAYS
Super Good Vibes is not responsible for shipping delays caused by:
-
shipping carriers
-
weather conditions
-
customs processing
-
incorrect address provided by the customer
-
events outside our control
LOST OR STOLEN PACKAGES
Once an order has been transferred to the shipping carrier, Super Good Vibes is not responsible for lost or stolen packages.
If your package is marked as delivered but cannot be found, please contact the shipping carrier directly.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing an accurate shipping address.
Orders shipped to an incorrect address provided by the customer may not be refundable.
PRIVACY POLICY
Last Updated: March 11, 2026
This Privacy Policy describes how Super Good Vibes collects, uses, and discloses your personal information when you visit or make a purchase from our store.
Our store is powered by Shopify, which provides the online e-commerce platform that allows us to sell our products and services.
INFORMATION WE COLLECT
When you visit the site, we may collect the following information:
Personal Information
-
Name
-
Email address
-
Billing address
-
Shipping address
-
Payment information
-
Phone number (if provided)
Device Information
We may automatically collect:
-
IP address
-
browser type
-
time zone
-
cookies installed on your device
HOW WE USE YOUR INFORMATION
We use your information to:
-
process orders
-
fulfill shipments
-
provide customer support
-
send order confirmations
-
detect fraud or security risks
-
improve our website and services
SHARING YOUR INFORMATION
We share your information with trusted partners to operate our store.
These may include:
-
Shopify (e-commerce platform)
-
payment processors
-
shipping carriers
-
analytics services
These partners only receive information necessary to perform their services.
COOKIES
Our website uses cookies to improve user experience and analyze website traffic.
Cookies help us understand how customers interact with our store.
You can disable cookies in your browser settings.
DATA RETENTION
We retain your order information for our records unless you request that we delete it.
YOUR RIGHTS
Depending on your location, you may have the right to:
-
access personal information we hold about you
-
request correction of inaccurate information
-
request deletion of personal information
To make a request, contact:
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements.
CONTACT
For more information about our privacy practices, please contact:
Super Good Vibes
25422 Trabuco Rd. Ste 105-307
Lake Forest, CA 92630
United States